Most Frequently Asked ORO Ford Dealership FAQs

ORO Ford Dealership Serving Tucson, AZ FAQs

At ORO Ford, we understand that buying a vehicle or scheduling service often brings up important questions. Whether you are comparing used trucks, researching a new Ford model, planning financing, or simply wanting more details about our dealership, we aim to make your experience straightforward and stress-free. This FAQ section was created to address the questions our customers in Tucson, Oro Valley, and the surrounding communities ask most often.

You will find answers about vehicle dependability, service recommendations, trade-in values, financing approvals, warranties, leasing options, and more. If you need assistance with something not covered here, our team is ready to help anytime. Call us at 520-818-3673 or visit our dealership on Oracle Road in Oro Valley.

Does ORO Ford sell used cars?

Yes. Buying a clean, affordable used car on our lot at a great price is easy. Simply browse our expansive online inventory and you’ll see precisely why ORO Ford is the first name so many turn to in Oracle when the time comes.

Why should I buy a used car from ORO Ford?

Because so many other discerning car shoppers in Oracle turn to us first. For some, the allure of shopping with us comes from our outstanding selection of quality used cars and our affordable pricing that always puts your budget first. For others, our respectful team and a shopping environment that places a priority on your comfort and satisfaction serves as the cherry on top.

When paired with our plethora of positive customer reviews, the above benefits of buying a used car from ORO Ford make one thing readily apparent: You will always find the most enjoyable and budget-friendly used car shopping experience in Oracle at our friendly and clean used car lot.

Does ORO Ford offer used car specials?

Yes. Check out the latest deals on our used car specials page and see for yourself just how much we can save you on the stellar used car, truck, or SUV you’ve always wanted.

Am I getting the best price in and around Oracle?

Absolutely. Whether you are celebrating a recent graduation, a new job, or you have a new baby on board, one thing always remains the same: We have the most fantastic prices in Oracle on quality cars, trucks, and SUVs. Our team takes an extreme amount of pride in delivering this massive amount of value directly to you during whichever major life event brings you to our showroom floor, so you can shop with confidence knowing that you really are getting the best price possible on the vehicle that piques your interest.

How do I pick the right used car to buy?

It’s easy with ORO Ford on your side. We have helped thousands of used car buyers with this process over the years, and the best place to start is by considering the particulars of your unique situation. Are you interested in the utility of a pickup, the ample legroom of an SUV, or the eco-friendly gas mileage of a compact car or sedan to help lower the cost of fuel that comes with your daily commute?

Once you have spent some time pondering these questions, browse our expansive online inventory or call 520-818-3673. From here, we will be more than happy to assist you in exploring all of your options and help ensure that you drive away from our used car lot with a smile on your face and in a used car that suits you perfectly.

Is every vehicle on this website for sale?

Yes. If you see a vehicle listed on our website, that means it has already passed our rigorous quality inspection process and is ready and waiting to impress you when you come in to take it for a test drive.

Will ORO Ford pressure me into buying a car I’m not sure about?

No. Your comfort and satisfaction are our primary focus, so you can shop with confidence knowing that you are in complete control of this process from start to finish. Our sales team has a sterling reputation based on our commitment to always doing right by local car shoppers, which is why so many individuals in Oracle proudly consider themselves customers for life.

What if ORO Ford doesn’t have the used car I want?

We are dedicated to sourcing quality used vehicles for all of our customers, so let us know what you are in the market for and we’ll get to work immediately on finding your preferred used car through our expansive dealer resource network. Use our handy used car locator service today and you’ll soon find yourself driving home in your dream car, truck, or SUV.

Can I compare used cars for sale?

Yes, and it only takes a couple of clicks to leverage the power of our useful comparison tool. For each vehicle you would like to compare side-by-side, click the button labeled “Compare” on the vehicle details page, or the comparison arrows icon for the associated vehicle on the list page you are currently viewing.

Once you are done selecting all of the vehicles you want to review, click the “My Compared Vehicles” button located in the toolbar at the top of every page on our site and then the option labeled “View Compared Vehicles”. After doing this, you’ll find yourself on a custom, private page generated exclusively for you that compares the important specs and details related to you hand selected assortment of vehicles that appeal to you.

How do I know ORO Ford’s used cars for sale are reliable?

All incoming used cars undergo a rigorous inspection process that ensures our vehicles meet and exceed your expectations. Holding our inventory to the highest standards possible guarantees that you enjoy peace of mind and comfortable travel.

What is the difference between a used car and a certified pre-owned (CPO) vehicle?

Great question. A certified pre-owned (CPO) vehicle is a used car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 roadside assistance. To earn this designation, the CPO vehicle must have less than a set limit of miles traveled and pass an in-depth multipoint inspection. As for used cars at ORO Ford, these offerings also undergo a rigorous inspection process to guarantee superb quality, in addition to providing you with access to the remainder of the factory warranty, if applicable, in terms of extended coverage.

Can I schedule a test drive at ORO Ford?

Yes, and it only takes a moment to schedule an appointment. Call 520-818-3673 and we will get you on the books for a complimentary test drive of whichever vehicle piques your interest and offer guidance to you along every step of the way until you find the ideal car that fits your unique needs.

Do I need to test drive a car before I buy it?

We highly recommend taking advantage of this complimentary service. Feeling good about buying a quality used car, truck, or SUV that will last you long into the future requires being completely comfortable with the vehicle that intrigues you. Our transportation consultants are happy to schedule a quick test drive so that you can proceed with confidence when the time comes to finalize this major decision.

When is the best time to come shop at ORO Ford?

Anytime during our normal operating hours. We always have a friendly and helpful car consultant available to help you find the right car or truck that fits your routine. Feel free to stop by at any convenient time for you, or give us a call at 520-818-3673 to schedule an appointment so we can be ready to drive the car you’re looking at when you get here. Either way, you’ll find that shopping at ORO Ford is always a pleasant and convenient experience.

Will ORO Ford deliver the vehicle I purchase?

Our team is always looking for new and exciting ways to provide even more value to our customers, so we would love to work with you and see if we can accommodate this request. We are always ready and waiting to go over important details regarding this process, including your proximity to our Oracle location, preferred delivery date, and vehicle weight, so call 520-818-3673 today and we will work hard on your behalf to find the best possible way to fulfill your desired vehicle delivery.

Can I see a vehicle history report?

Yes. Transparency is a cornerstone of our car buying experience, so our friendly sales team is pleased to provide you with an accurate and up-to-date vehicle history report covering every vehicle that piques your interest in our inventory. Each used car sold on our lot adheres to a strict commitment to quality and reliability, so shop with confidence knowing that a complimentary, comprehensive vehicle history report that confirms this sterling standard is always available for you at ORO Ford.

What if I am not happy with the car I purchased?

We are committed to your satisfaction throughout each phase of the car buying process, even after you sign on the dotted line. Our team is only a quick phone call away, and we will do everything in our power to allay any concerns you might have regarding your recently purchased used car, truck, or SUV.

Does ORO Ford sell new Ford vehicles?

Yes, we proudly offer the latest exciting, feature-rich vehicles straight from Ford. As soon as you pick out your dream Ford vehicle, you can count on our friendly team to work out the details. If you’re a new Ford shopper in Oracle, there is plenty to love about our blend of outstanding selection, premium service, and impressive financing.

Why should I buy a new Ford vehicle?

Buying a new Ford from us is the easiest and most convenient way to get the biggest bang for your buck when upgrading into an exciting new vehicle. Known for their reliability, performance, and affordability, Ford vehicles are the cream of the crop in the automotive world and sure to turn heads here in Oracle.

Owning one of these fine automobiles is also the ultimate opportunity to save a ton of money and enjoy the confidence that comes with parking your dream car in your garage. If you’re in the market for a major upgrade to your daily routine, come on in and we’ll find a way to make it happen.

Do new Ford vehicles come with a warranty?

Yes. Ford wants you to be more than satisfied long after you roll off our lot in your stunning new car, which is why each new Ford we sell comes with warranty protection. For more information about the warranty and safeguards that come with a new Ford, call 520-818-3673 or come in to talk to one of our consultants.

Can Ford work with me on the price of a new Ford vehicle?

Yes. Getting you behind the wheel of the Ford you want is one of our favorite things to do. Every shopper comes from a unique financial background, so we take pride in being flexible with financing. Let us work to find you a comfortable solution that works for you.

What are the benefits of buying new versus buying used?

This is a great question. ORO Ford has years of experience spotlighting the advantages related to these two choices, so here’s a quick overview.

Buying a new car is a great idea if:

• You like driving new cars.
• You want the latest and greatest in terms of safety technology.
• Cutting-edge infotainment and connectivity with your smart devices is a top priority.
• You like the confidence that comes with being protected by a Ford warranty.
• You want the lowest interest rate possible.
• You want to take advantage of new car incentives directly from Ford.

Buying used is probably the right call if:

• The budget-friendly nature of pre-loved cars appeals to you.
• You want to get more bang for your buck and are seeking a gently used premium option.
• Keeping your car insurance rates low is important to you.
• You want to take advantage of ORO Ford’s commitment to reliability through our in-depth inspection, repair, tune-up, and detail process.

Why choose ORO Ford over the competition?

Because you want to choose from one of the best selections of reliable vehicles in or around Oracle. Or because you want to take advantage of customer-first, affordable pricing. Maybe because leaning on the assistance of friendly professionals who can cater to your unique situation and help guide you through the search for the right vehicle is an invaluable asset to have on your side during this major moment in your life.

Why should I buy from ORO Ford?

Buying a car from us is all about maximizing your return on this major investment. Our friendly sales professionals always put your needs first and will help you navigate our expansive selection of reliable, affordable, and appealing cars and trucks. At ORO Ford, we’ve crafted a shopping experience that makes finding your perfect car straightforward and enjoyable.

What are ORO Ford’s hours?

ORO Ford’s current hours of operation can be found on our contact page. Our business hours are subject to change throughout the year based on seasonal considerations.

Is ORO Ford open on Sundays?

Yes. It is our pleasure to provide extended business hours on Sunday to our friends here in Oracle.

Where is ORO Ford located?

We are always a phone call and typically just a short drive away. To make planning out a quick trip to our showroom floor even easier, you can find our official address below.

3950 W. State Highway 77
Oracle, AZ 85623

How can I get a hold of someone at ORO Ford?

With a quick and friendly phone call. Dial 520-818-3673 when you are ready to tap into the expertise of our team.

What kind of loan rates does ORO Ford offer?

ORO Ford is committed to offering competitive financing rates in Oracle. We work with many lending institutions and offer flexible financing options based on credit history, loan terms, and financial circumstances.

Can I finance my taxes, registration, and other fees?

Yes. Nearly all car loans bundle the taxes, registration fees, and other expenses into the loan.

Can I include the cost of service contracts, GAP insurance, accessories, and other vehicle related items in the total amount that I finance?

Yes. We know that being flexible with financing additional services over time goes a long way toward making the car-buying process more convenient and relaxed for everyone.

Can I get financed with no money down?

Yes. ORO Ford offers zero down payment financing to qualified buyers.

Can I get financed if I don’t have good credit?

Yes. We work with different lenders to help people from all walks of life get into suitable cars and trucks.

Can ORO Ford help me get a loan if I have no credit history?

Yes. Connecting first-time buyers with the loan they need to purchase a new or used car is one of our specialties.

Can ORO Ford help me get a car loan if I have recently gone through a bankruptcy?

Yes. We’ve helped many customers in this situation secure the financing they need to get into a reliable and affordable used car.

Can ORO Ford help me get financed if I am disabled or on Social Security?

Yes. Many lending institutions consider disability and Social Security payments as income sources when determining loan qualifications.

Can I get approved for a loan if I am self-employed?

Yes. Income verification will be the key to your success. Documents such as tax returns, bank statements, or canceled checks can help verify your income.

Can ORO Ford help me obtain financing if I recently changed jobs?

Yes. Employment status is just one of many factors in the loan approval process, and our financing team can help review your options.

Can ORO Ford finance my loan if I am a first-time buyer?

Yes. Helping guide first-time car buyers through this important and exciting event is one of our specialties.

What if I owe more than my car is worth?

Our finance team has experience assisting shoppers in this situation. We can often roll remaining negative equity into the new loan, depending on the vehicle and financing structure.

Do I have to have a job to get financed at ORO Ford?

Being employed is one of many factors that go into a car loan approval process. Lenders generally like to see steady income or other verifiable sources of repayment.

Can ORO Ford provide quote on my trade-in’s value?

Yes. Securing access to seller-friendly offers on trade-in vehicles in Oracle starts with calling 520-818-3673 for a quick chat about your car or using our trade appraisal tool.

How does ORO Ford determine my vehicle’s trade-in value?

We review your vehicle with care and consideration and aim to provide a fair offer based on condition, market demand, and vehicle history.

Can I sell you my used car even if I don’t make a purchase?

Yes. We are always ready and willing to buy your car for a fair amount.

Can I get pre-approved for a loan at ORO Ford?

Yes. Finding out if you qualify for a loan is fast and has no impact on your credit score when using our quick pre-approval tool.

Do I have to get financed for a loan via ORO Ford?

No. If you prefer to work with your personal bank, we are still happy to help you find the right vehicle. We also welcome the opportunity to compare financing options for you.

Why should I get financed at ORO Ford?

We work hard to find the best loan terms possible and keep you informed throughout the process.

How much should my down payment be?

Conventional wisdom suggests putting down 20 percent of the total cost of the car at signing, but your unique situation may require something different.

What is gap insurance?

Gap insurance is a form of protection that provides coverage for the remainder of your auto loan if an accident completely totals your vehicle and you owe more than it is worth.

Do I really need gap insurance?

Gap insurance can be especially helpful if you made a small down payment, chose a long loan term, plan to put above-average mileage on your vehicle, or simply value added financial protection.

Do I need a co-signer?

Having a co-signer can make getting approved for a loan easier because of the combined credit profile, income, and financial history.

Do I need an appointment to meet with a financing specialist at ORO Ford?

Walk-in customers are always welcome, though you can also call ahead to schedule an appointment with a team member.

Will I be at the dealership all day signing paperwork to get my loan?

We make the process fast and easy. Our goal is to get you behind the wheel of your next vehicle as soon as possible.

What does “LTV” stand for?

The loan-to-value ratio is used by lenders to represent the amount owed on your loan relative to the value of your vehicle.

What does “PTI” stand for?

The payment-to-income ratio describes your car payment in relation to your pre-tax income.

What does “DTI” stand for?

The debt-to-income ratio represents all of your monthly debt divided by your monthly income.

What does “POI” stand for?

POI stands for proof of income. Common examples include pay stubs, bank statements, last year’s federal tax return, and Form W-2.

What does “POR” stand for?

POR stands for proof of residency. Common examples include vehicle registration, voter registration card, utility bill, Selective Service card, and bank statements.

What does “APR” stand for?

APR stands for annual percentage rate and usually refers to the interest rate of your car loan.

What does “ACV” stand for?

ACV stands for actual cash value. It is used to describe the amount a car can be expected to sell for through large auction networks at the current time.

Can I see the full purchase agreement before I agree to buy?

Yes. Transparency is important, and our team will review and explain the agreement with you if needed.

Can I lease a new Ford at ORO Ford?

Yes. We offer an impressive selection of Ford vehicles along with leasing options designed to help make upgrading your daily drive easier.

What is a new car lease and how does leasing a vehicle at ORO Ford work?

A new car lease gives you the opportunity to drive a new Ford for a predetermined term and mileage allowance, often with lower monthly payments than traditional financing. At the end of the lease, you may also have the option to purchase the vehicle.

What is the difference between leasing and financing?

Financing a car places complete control in your hands for as long as you own your vehicle, while leasing is a temporary arrangement with a pre-negotiated end value and term.

Should I buy or lease a vehicle in Oracle?

This depends entirely on your unique needs and financial considerations. Leasing may be better if you want lower monthly payments or like upgrading more often. Buying may be better if you want long-term ownership and the freedom to drive as many miles as you want.

How does leasing differ from owning a vehicle?

From a daily driving standpoint, leasing and owning feel very similar. The main difference is that financing gives you full ownership, while leasing gives you a fixed possession term with options at the end.

Does ORO Ford rent cars?

Yes. We have a wide selection of Ford rental cars and trucks ready and waiting.

Why should I rent a car at ORO Ford?

Because we provide outstanding service, a strong selection of Ford rental options, and competitive rates.

What do I need to rent a vehicle from ORO Ford?

Renting a vehicle from ORO Ford is simple. You will need a valid driver’s license, a major credit or bank card issued to the renter, and valid unexpired insurance that transfers to a rental vehicle.

What if I don’t have full insurance coverage that transfers to a rental vehicle?

Depending on your rental situation, a Collision Damage Waiver may be available to help supplement coverage. Call 520-818-3673 for details.